When I get my 6th bill it's for 999 plus vat = 1068.93. I take it to the Hutch office in Market Village and say there is a mistake. This is my 6th bill and it should be free. "No," the agent says,"this is your seventh bill. The first one was for the 8 days till we set up your account on a monthly basis"
Say what, says I. I didnt get any such bill for 8 days.
'Well, perhaps it didnt get delivered," says the agent. Anyway says I, I signed up for 6 months of service. "No," says the agent, "you signed up for 6 Free BILLS, NOT 6 MONTHS." She shows me my contract.
Yes indeed it says "Free 6 bills."
This is your 7th bill. The first was for 8 days." She shows me my account on the computer. Yes indeed there is a bill for 8 days, a bill which I did not get. Strange the post office didnt deliver this one but managed to get all the others safely in my post box."But I didnt get this bill so how am I to know the first bill is for 8 days, AND you didn't tell me the first bill would be for 8 days or I wouldnt have purchased the package! and you told me the cost is 999 per month, and the literature says 999 a month, so I figure I'm on a monthly billing.
"Sorry sir, its 6 free Bills not 6 free months.
But the 6th bill I got is this one for 1068.93 so I do not want to pay it. Hutch did not send me the first bill for 8 days. Hutch made a mistake and I should not be penalized. So lets show some customer service and cancell this charge because this is the 6th bill I got."
Sorry sir, cant do that she says.
She gives me the customer service number in BKK and I spend 45 minutes on the phone. No way do they want to credit me the 1000+ baht. Finally the "we offer no customer service" agent tells me they will do an investigation and someone will call me within 7 days. . . . yea right!
Of course no one calls. I go back to the Hutch office. "no need for an investigation, we know your complaint," says the agent. and you must pay and resign from the service. If you dont pay and resign you will get another bill for 999 for this month.
But I now use Sunshine cause its half as expensive and faster than Hutch, I admit.
under my breath. But being all smiley I point out that the agent did not tell me the first bill would be for 8 days and the bill did not come, and the second bill did not say this is your second bill. BUT LOOK AT THIS, here on page 3 of the, according to you, 7th bill its says.MBI Unlimited999 free 6 bills
Wireless Hi Speed internet Unlimited- -06 MONTHS (emphasis mine) Rental Free Package.
"There you have it," says I, it says "6 months" right on your bill.
This calls for another investigation says the agent. I will hear from her shortly. I dont know what a Thai 'shortly' is, but no word in 3 days.I hate being scammed by the obvious bait and switch of 999 a month for 6 free bills and no explaination that the first bill will be about a week long and it suspiciously does not show up in my post box so I can find out I've been scammed.
Anyone else have this problem? Did you expect 6 months or 5 months and a week? Did you try to resolve it or just pay up because they make it so
difficult?HHS
How am I to know if I dont get the first bill.
take that you corporate scammers! 
got TOT, a lot faster but goes down a lot. now dont go there 
of VICTORY.