prcscct wrote:With high season approaching I was hoping to read that service would re-commence soon, not to be. Following taken from their website:
"Thailiving Ferry has suspended the ferry service between Pattaya and Hua Hin. This service will not be opened up again in the near future..."
I for one am curious as to the reasons....
As you can see below this, we have removed out agent status for the ferry.
I have not been able to comment on the situation recently because the owners basically decided that they would retain exclusive rights to marketing on the Internet.
I was allowed to promote on the web, but not sell tickets on the web
Hence my silence lately.
I came back from quite a frustrating meeting with the owners in Pattaya a week or so ago after being told definitively (or as close to that as the owners express themselves) that the ferry service would not be resumed.
Their reasoning is that they apparently lost around 1.6m baht during last season and were hoping that there would be more local traffic, which didn't materialise however.
I pointed out the fact that they didn't start marketing until about a week before the launch and that the marketing itself had not been very extensive or targeted, i.e. no (European) tour operators contacted, no attempt to link up with Lomphraya, for example, to establish an alternative route from the East to the South, marketing restrictions on third parties, etc.
I also mentioned that it's not unusual to make a loss in any business at the beginning, especially in a sector one was not previously familiar with, and that it takes time to build a customer base and confidence, etc. etc.
However, anything I might say has not and will not have any influence.
I came back from the meeting quite deflated - we looked after everything on this side, knowing it would take time to establish the service.
My own company has invested a great deal of time, effort as well as cash in good faith to try to help makes this venture successful.
I find it extremely difficult to hide my disappointment.
I'd like to thank this forum for all the interest shown in the project and for the personal support I received from many people here in promoting what we thought would be a valuable addition to the local transport network.
I'm really so sorry it didn't work out.
We will now continue to concentrating on our core business.
One final point, we are still an agent for the Lomphraya service.