Buying online from Lazada

[DSB]

I ordered a new lap top from Lazada on Sunday, Monday I had a phone call to say it was out of stock, would I take an alternative. After a little bit of research, it was not what I wanted, and I suspected it was lower specs and cheaper than what I ordered, so I cancelled the order. I am now waiting for the refund, and hoping it will come sooner than later.

Got my refund quickly, so lets try again!

[buksida]

Lazada is falling out of favour pretty quickly for me.

Wanted a large capacity microSD card (we cant buy anything like that locally). On Laz they all appeared to be overpriced (some in the thousands) and had 10-15% extra for shipping. For one 128GB card, the shipping cost was more than the item yet it weighs a couple of grams.

Found a 256GB card on Shoppee for less than half what they were on Laz, and free shipping.

Just an example but I know where my first choice of searching for online items will be from now on.

[HHTel]

It's the seller that fixes the price, not Lazada.

You could report the seller to Lazada although they'll probably point out that they have no control of prices.

A 256 gb micro SD card on Lazada is listed at 198 baht and 25 baht shipping. Not sure how that compares.

[Big Boy]

I agree, Shopee can be more competitive, but I just can't can't get my head around their ordering system. Other people say it is no different from Lazada, with similar options, but whenever I find something I would like to buy, I have to pay in advance, which I don't trust very much here.

My daughter-in-law seems to manage C.O.D. if she's around to order for me, but I just can't get it to work. Is there a secret to C.O.D. on Shopee?

[buksida]

It's the seller that fixes the price, not Lazada.

It matters not - if Lazada has become a platform full of expensive sellers that sting you for shipping (which now takes 4-5 days instead of 1-2), then I will seek alternatives.

BB, got COD for this last item which arrived this morning. Shoppee has become increasingly more competitive, there is a lot of free shipping (impossible now on Laz), and its much faster.

Edit: HHTel - I couldn't find a genuine one for under 500, then the shipping was almost 100 (we don't live in Hua Hin). Either way, Shoppee is now my first choice.

[PeteC]

The third is JD Central. Anyone any recent experiences with them, good or bad?

[Big Boy]

I must say, I don't have a problem with the speed Lazada delivers at, but the shipping costs are getting crazy, with 2 of the last 3 items I ordered being in 3 figures. However, on both occasions, the price + 3 figure shipping cost was better than the Shopee price, else I'd have waited for my daughter-in-law to be around.

The last one was a bottle of Dettol, which cost 1,550฿ + 134฿ to ship (of course, still cheaper than buying locally).

[Dannie Boy]

That must have been a big bottle for that sort of money!!

[Big Boy]

Yes, my son uses a lot - spend to save.

[buksida]

Not sure if any of you guys in HH notice it, but deliveries from Lazyda are getting slower and slower. The last two things I've ordered have taken well over a week to arrive.

The opposite is the case with Shoppee with stuff arriving within a day or two. Mrs B (who is a professional shopper) now only uses that.

[hhinner]

Last few items from Lazada have typically been 3 days to delivery, eg ordered 1 July, delivered on 4th.

Shopee usually 3 days as well, though one recent item took only 2 days.

[HHTel]

Just looking at my last few orders

Order 1 ordered 20th delivered and installed 24th May (86" TV)
Order 2 ordered 4th June delivered 5th.
Order 3 ordered 7th June delivered 10th
Order 4 ordered 8th June delivered 10th (Last 2 orders delivered together)
Order 5 ordered 5th July delivered 7th July

So, no, I haven't seen any delays in delivery.

[Big Boy]

I think it's luck of the draw. As with others, most things ordered arrives pretty quickly. However, I also think a lot is determined by the choice of courier. There are distinct differences in courier performance, but even that is rarely more than 2 days difference.

[HHTel]

The couriers are usually 1 of three: Lex, Kerry or by the seller.

I've not noticed a lot of difference between them.

[Big Boy]

HaHa wait until you're blessed by Flash or one of the others. You aint seen nothing yet.