Dannie Boy wrote:Re the latest advice I did try registering using my wife's email address but that didn't work, but I have one more email address I can use so could try again. I don't have a UK VPN so don't know how I could try that option. If all else fails, I might try the third floor at MV and see if anybody there can provide a solution. I've PM'd Davy B but waiting his response.
Thanks to all
Well it's taken nearly two weeks, but today I am the proud owner of a satnav with the Thai maps on it.
When I originally tried to buy the maps I failed using my own account so tried again using my wife's email address and whilst at one stage I thought I had been successful, the promised email from TomTom with details how to install never arrived and I checked my bank statements at least two times and no charge had been made against my account. A few days later I was checking my account and low and behold I had been charged for the maps, so I fired off the first of what turned out to be about 8 emails to their customer service dept, including proof that my account had been charged.
Two very good things that came out of it, first when I tried to purchase they had a special 40% summer discount that has since been discontinued but has been honoured and better still, the original offer only included for updates during the first year, whereas the maps I got include lifetime updates.
The only downside is that to install the new maps, their was insufficient memory left on the device so as recommended I bought a Micro SDHC card that fits into the device, but for some reason the device doesn't recognise the card - I checked that the card was working by putting it into a camera and it took/stored images so the card seems to be working ok. To get around this, I had to uninstall the UK maps and then when I next need them, I have to swap the maps over.
Overall, a happy bunny, and thanks to all who offered help
